As a premier lifestyle destination in the heart of Sandton, Nelson Mandela Square has a set of world class services to match. All our facilities are aimed at providing all our visitors with a seamless retail experience.
The friendly hosts at our Information Kiosk, located on the on the Lower Level near The Tie Stop store, are happy to offer their assistance. If you need store information, directions around the centre or local area knowledge, this is the place to be. You can also buy gift cards here.
Make a note of our trading hours
Mondays to Thursday: 09h00 - 19h00
Fridays: 09h00 - 20h00
Saturdays: 09h00 - 18h00
Sundays: 09h00 -18h00
Public Holidays: 09h00 - 17h00
Electronic directory boards / touch screens and signage are located throughout the centre to ease your shopping experience.
For our disabled customers, shopping is easy and convenient at Nelson Mandela Square.
We have a number of facilities geared to meet the needs of our guests with disabilities:
Wheelchairs are available for hire from the Sandton City security control room, situated on P1 parking area. To hire a wheelchair, you will need positive identification, either a green bar coded ID or valid driver’s license. This service is free; however a fully refundable R100 security deposit is required.
Several reserved parking spaces are located close to the entrances in all car parks.
A number of toilet facilities throughout the centre are suitable for disabled access.
Please only smoke in a designated area
As per the new national smoking legislations, smoking in both enclosed and public areas is illegal unless the area is deemed a designated smoking zone. Please note that no smoking is allowed in the undercover parking areas of the centre.
The following stores on Nelson Mandela Square offer smoking sections:
Lattelicious coffee shop
Hard Rock Cafe
Shopping with baby
The Baby Room Lower level toilets has suitable facilities to change, feed and rest your baby.
A family toilet facility is conveniently situated next to the baby change room.